By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Pole motors

EM 2108 et al .
Condenser motors

KM 40202-300 zab, etc.
Motors and motor reducers

BCI-42.25 A00, etc.
Engines with internalthe rotor

BG 2212 et al.
Axial fans

A3G300-AK13-01, etc.
Centrifugal fans

K3G133-RA01-01, etc.
Compact fans

Acmaxx 8300, etc.
Compact motor reducers

VDC-3-49.15 B00-B102, etc.
DC motors

VDC-3-43.10 B00, etc.
Drive motors

M3G084-DF18-81, etc.
Tangential fans

QL3, QL4, QLK45, etc.
Heating equipment

RLA1080042-3030LH, etc.
Air blowers

R2A150-AA, etc.
Submersible pumps

P2E070-AA26-01, etc.
Metering pumps

P51-2518Gtp22, etc.
Motors with external rotor

VD-3-25.07 B01, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for EBM-PAPST products.

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Guarantees & Return Policy

All EBM-PAPST products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group